Audio Visual Systems - Service, Testing And Troubleshooting

• Description & Operation.
  • Audio and Visual System Description - System Diagram (Display Audio Type (8-inch Screen))
  • Audio and Visual System Description (Display Audio Type (8-inch Screen))
  • Telematics System Description
  • Telematics System Description - System Diagram
• Symptom Troubleshooting
  • Audio and Visual System Symptom Troubleshooting - Audio remote-HFL switch does not work properly (audio unit buttons work) (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Audio system sound is weak or distorted (display is normal) (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Auxiliary input sound is low or cannot be heard (Passport, Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Booming sound while driving with audio unit on or off(Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Center display unit will not turn on (No information display) (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Error code: Check Antenna is displayed (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - HFL does not work properly (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Microphone does not recognize driver's or front passenger's voice (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - No GPS reception or interference (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - No sound is heard from all the speakers (display is normal) (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Poor or no sound with AM/FM radio (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Rearview camera image does not change when selecting different views (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - Rearview camera image does not come on (Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - USB charger does not work (Passport, Display Audio Type (8-inch Screen))
  • Audio and Visual System Symptom Troubleshooting - USB device does not function (Display Audio Type (8-inch Screen))
  • Telematics System Symptom Troubleshooting - Telematics prompts or operator voice is weak or cannot be heard
  • Telematics System Symptom Troubleshooting - Telematics services do not work
• Connector View
  • ANC/Active Sound Control Microphone Connector for Inputs and Outputs(Passport)
  • ANC/Active Sound Control Unit Connector for Inputs and Outputs
  • Audio Unit Connector for Inputs and Outputs
  • Auxiliary Jack Assembly Connector for Inputs and Outputs
  • Center Display Unit Connector for Inputs and Outputs
  • Infotainment Control Unit Connector for Inputs and Outputs
  • Rearview Camera Connector for Inputs and Outputs
  • Stereo Amplifier Connector for Inputs and Outputs
  • Telematics Control Unit Connector for Inputs and Outputs
  • Tuner Unit Connector for Inputs and Outputs
  • Tuner-Amplifier Unit Connector for Inputs and Outputs
  • USB Charger Unit Connector for Inputs and Outputs
• Circuit Diagram
  • Audio and Visual System Circuit Diagram(Color Audio Type (5-inch Screen))
  • Audio and Visual System Circuit Diagram(Display Audio Type (8-inch Screen) with 10 Speakers)
  • Audio and Visual System Circuit Diagram(Display Audio Type (8-inch Screen) with 7 Speakers)
• General Information
  • Audio and Visual System Error Codes(Display Audio Type (8-inch Screen))
  • Audio and Visual System Most Bus Diagnostics Mode
    • MOST Bus Diagnosis
    • MOST Connector Handling
    • How to Check MOST Bus Condition
  • Audio and Visual System OTA Error Codes(Display Audio Type (8-inch Screen))
  • How to Start LaneWatch Camera Aiming(Passport)
    • Procedure
  • Telematics System Self-Diagnostic Function
    • SMS Function Check
• How to Information
  • How to Troubleshoot the Audio and Visual System(Display Audio Type (8-inch Screen))
    • General Operation
    • Anti-Theft Feature
    • Symptom Duplication
    • LCD Unit Limitations
    • Global Positioning System (GPS) Limitations
    • Navigation Symptom Diagnosis (With Navigation)
    • HandsFreeLink Symptom Diagnosis
    • Lever-Locked Connector
    • How to Check Error History (Audio and Visual System DTCs)
  • How to Troubleshoot the Telematics System
    • How to Check for DTCs with the HDS
    • How to Check for DTCs without the HDS
      • Using Voice Prompt
      • Using System Diagnostic Mode
    • How to Check for Telematics Subscription Status
    • Telematics System Status Indicator
    • Lighting Pattern for Telematics System Status Indicator
• Symptom Troubleshooting Index for Viewer
  • AM radio reception changes at night(Color Audio Type (5-inch Screen))
  • AM radio reception changes at night(Display Audio Type (8-inch Screen))
  • AM/FM radio display is blank or no station information is displayed(Display Audio Type (8-inch Screen))
  • Audio disc does not eject(Color Audio Type (5-inch Screen))
  • Audio disc does not eject(Display Audio Type (8-inch Screen))
  • Audio disc does not load(Color Audio Type (5-inch Screen))
  • Audio disc does not load(Display Audio Type (8-inch Screen))
  • Audio disc does not play(Color Audio Type (5-inch Screen))
  • Audio disc does not play(Display Audio Type (8-inch Screen))
  • Audio disc skips(Color Audio Type (5-inch Screen))
  • Audio disc skips(Display Audio Type (8-inch Screen))
  • Audio remote-HFL switch does not work properly (audio unit buttons work) (Color Audio Type (5-inch Screen))
  • Audio remote-HFL switch does not work properly (audio unit buttons work) (Display Audio Type (8-inch Screen))
  • Audio system sound is weak or distorted (display is normal) (Color Audio Type (5-inch Screen))
  • Audio system sound is weak or distorted (display is normal) (Display Audio Type (8-inch Screen))
  • Audio unit button does not work(Color Audio Type (5-inch Screen))
  • Audio unit button illumination does not work(Color Audio Type (5-inch Screen))
  • Audio unit power switch will not turn on (No information display and no sound) (Color Audio Type (5-inch Screen))
  • Auxiliary input sound is low or cannot be heard(Color Audio Type (5-inch Screen))
  • Auxiliary input sound is low or cannot be heard(Display Audio Type (8-inch Screen))
  • Bluetooth audio does not work(Display Audio Type (8-inch Screen))
  • Booming sound while driving with audio unit on or off(Color Audio Type (5-inch Screen))
  • Booming sound while driving with audio unit on or off(Display Audio Type (8-inch Screen))
  • CD player unit does not work(Display Audio Type (8-inch Screen))
  • CabinTalk does not function(Display Audio Type (8-inch Screen))
  • Center display unit button does not work(Display Audio Type (8-inch Screen))
  • Center display unit will not turn on (No information display) (Display Audio Type (8-inch Screen))
  • Error code: Check Antenna is displayed(Display Audio Type (8-inch Screen))
  • Excessive transition between analog broadcast and digital HD Radio(TM) broadcast(Display Audio Type (8-inch Screen))
  • HD Radio(TM) changes HD channel on its own(Display Audio Type (8-inch Screen))
  • HDS does not communicate with the vehicle and the telematics control unit
  • HFL does not work properly(Color Audio Type (5-inch Screen))
  • HFL does not work properly(Display Audio Type (8-inch Screen))
  • Infotainment control unit does not exit anti-theft mode(Display Audio Type (8-inch Screen))
  • Microphone does not recognize driver's or front passenger's voice(Display Audio Type (8-inch Screen))
  • No GPS reception or interference(Display Audio Type (8-inch Screen))
  • No sound is heard from all the speakers (display is normal) (Display Audio Type (8-inch Screen))
  • No sound is heard from the speaker(s) (display is normal) (Color Audio Type (5-inch Screen))
  • OTA update failure(Display Audio Type (8-inch Screen))
  • Pandora is not is displayed as an audio source(Display Audio Type (8-inch Screen))
  • Poor AM or FM radio reception or interference(Color Audio Type (5-inch Screen))
  • Poor or no sound with AM/FM radio(Display Audio Type (8-inch Screen))
  • Rearview camera image does not change when selecting different views(Color Audio Type (5-inch Screen))
  • Rearview camera image does not change when selecting different views(Display Audio Type (8-inch Screen))
  • Rearview camera image does not come on or work properly(Color Audio Type (5-inch Screen))
  • Rearview camera image does not come on(Display Audio Type (8-inch Screen))
  • System always comes up in-line diagnostic mode(Display Audio Type (8-inch Screen))
  • Telematics prompts or operator voice is weak or cannot be heard
  • Telematics services do not work
  • The MID does not display the audio system information(Display Audio Type (8-inch Screen))
  • USB charger does not work(Color Audio Type (5-inch Screen))
  • USB charger does not work(Display Audio Type (8-inch Screen))
  • USB device does not function(Color Audio Type (5-inch Screen))
  • USB device does not function(Display Audio Type (8-inch Screen))
  • USB input sound is low or cannot be heard(Color Audio Type (5-inch Screen))
  • Volume does not increase with speed(Color Audio Type (5-inch Screen))
  • Volume is too high or too low when driving at freeway speeds(Color Audio Type (5-inch Screen))
  • XM radio display is blank and no station information is displayed(Display Audio Type (8-inch Screen))
• Symptom Troubleshooting Index
  • Audio and Visual System Symptom Troubleshooting Index(Display Audio Type (8-inch Screen))
  • Telematics System Symptom Troubleshooting Index
• Component Location Index
  • Audio and Visual System Component Location Index(Display Audio Type (8-inch Screen))
  • Telematics System Component Location Index
• Diagnosis
  • Audio and Visual System Diagnostic Mode(Passport, Display Audio Type (8-inch Screen))
    • Notes
    • Start-Up Procedure and Diagnostic Menu
    • Self-Diagnosis Mode (System Links)
    • Factory Diagnostic Screen In Line Diag and Linking
    • Forced Completing of In Line Diag and Linking
    • Detail Information and Setting
    • Monitor Check
    • Unit Check (Quick Check)
    • Audio Check
    • Guideline Setup
    • Functional Setup
    • Save User Memory
    • CB SW/HW Traceability
    • Bootloader Info
    • Hardware Auto-Detect
    • Temperature
    • OTA DTC