Problem Symptoms Table
HINT:
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
Display
PROBLEM SYMPTOMS CHARTSymptom Suspected Area See Reference Black screen. Black screen BLACK SCREEN Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Television display power source circuit TELEVISION DISPLAY POWER SOURCE CIRCUIT AVC-LAN circuit AVC-LAN CIRCUIT Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Replace television display assembly TELEVISION DISPLAY Replace GVIF cable - Display screen is not stabilized. Television display screen is not stabilized TELEVISION DISPLAY SCREEN IS NOT STABILIZED Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Television display power source circuit TELEVISION DISPLAY POWER SOURCE CIRCUIT Display signal circuit between multi-display controller and television display DISPLAY SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY CONTROLLER AND TELEVISION DISPLAY Replace television display assembly TELEVISION DISPLAY Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Color on display screen is unusual. Color on television display screen is unusual COLOR ON TELEVISION DISPLAY SCREEN IS UNUSUAL Television display remote commander check in display check mode DISPLAY CHECK MODE Display signal circuit between multi-display controller and television display DISPLAY SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY CONTROLLER AND TELEVISION DISPLAY Replace GVIF cable between multi-display and television display assembly - Replace GVIF cable between navigation ECU and television display assembly - Display signal circuit between radio receiver and television display assembly DISPLAY SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND TELEVISION DISPLAY ASSEMBLY Display signal circuit between video terminal and television display DISPLAY SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND TELEVISION DISPLAY Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Navigation display appears on the multi-display, but does not appear on the television display. Navigation display appears on multi-display, but does not appear or is not stabilized on television display NAVIGATION DISPLAY APPEARS ON MULTI-DISPLAY, BUT DOES NOT APPEAR OR IS NOT STABILIZED ON TELEVISION DISPLAY Television display remote commander check in display check mode DISPLAY CHECK MODE Display signal circuit between radio receiver and television display assembly DISPLAY SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND TELEVISION DISPLAY ASSEMBLY Replace GVIF cable between multi-display and television display assembly - Replace GVIF cable between navigation ECU and television display assembly - Display signal circuit between video terminal and television display DISPLAY SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND TELEVISION DISPLAY Remote controller battery - Replace television display assembly TELEVISION DISPLAY Replace multi-display selector - Only DVD or VTR screen is not displayed or not stabilized. Only DVD or VTR screen does not appear or is not stabilized ONLY DVD OR VTR SCREEN DOES NOT APPEAR OR IS NOT STABILIZED Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Only display screen input from the external device is not displayed or not stabilized. Only display screen of external device does not appear or is not stabilized ONLY DISPLAY SCREEN OF EXTERNAL DEVICE DOES NOT APPEAR OR IS NOT STABILIZED Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Display signal circuit between video terminal and television display DISPLAY SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND TELEVISION DISPLAY Replace video terminal - Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Television display does not turn on. Television display does not turn on TELEVISION DISPLAY DOES NOT TURN ON Television display power source circuit TELEVISION DISPLAY POWER SOURCE CIRCUIT Replace television display assembly TELEVISION DISPLAY Television display image has lines. Television display image has lines TELEVISION DISPLAY IMAGE HAS LINES Display signal circuit between radio receiver and television display assembly DISPLAY SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND TELEVISION DISPLAY ASSEMBLY Display signal circuit between video terminal and television display DISPLAY SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND TELEVISION DISPLAY Replace disc - Replace television display assembly TELEVISION DISPLAY Check NTSC/PAL setting on RSE image quality adjustment screen - Television display screen is white. Television display screen is white TELEVISION DISPLAY SCREEN IS WHITE Display signal circuit between radio receiver and television display assembly DISPLAY SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND TELEVISION DISPLAY ASSEMBLY Display signal circuit between video terminal and television display DISPLAY SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND TELEVISION DISPLAY Replace disc - Replace television display assembly TELEVISION DISPLAY Adjust contrast - Sound
PROBLEM SYMPTOMS CHARTSymptom Suspected Area See Reference Quality of sound from wireless headphone is poor or no sound can be heard. Sound from wireless headphones is difficult to hear, cannot be heard, or quality is poor SOUND FROM WIRELESS HEADPHONES IS DIFFICULT TO HEAR, CANNOT BE HEARD, OR QUALITY IS POOR Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Television display power source circuit TELEVISION DISPLAY POWER SOURCE CIRCUIT Sound signal circuit between multi-display controller and television display (Wireless headphone) SOUND SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY CONTROLLER AND TELEVISION DISPLAY Mute signal circuit between radio receiver and multi-display controller MUTE SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND MULTI-DISPLAY CONTROLLER Replace television display assembly TELEVISION DISPLAY Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Quality of sound from headphone connected to headphone terminal is poor or no sound can be heard. Sound from wired headphones is difficult to hear, cannot be heard, or quality is poor SOUND FROM WIRED HEADPHONES IS DIFFICULT TO HEAR, CANNOT BE HEARD, OR QUALITY IS POOR Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Sound signal circuit between multi-display controller and headphone terminal SOUND SIGNAL CIRCUIT BETWEEN MULTI-DISPLAY CONTROLLER AND HEAD-PHONE TERMINAL Mute signal circuit between radio receiver and multi-display controller MUTE SIGNAL CIRCUIT BETWEEN RADIO RECEIVER AND MULTI-DISPLAY CONTROLLER Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Only sound quality input from the external device is poor or no sound can be heard. Only sound from external device is difficult to hear, cannot be heard, or quality is poor ONLY SOUND FROM EXTERNAL DEVICE IS DIFFICULT TO HEAR, CANNOT BE HEARD, OR QUALITY IS POOR Sound signal circuit between video terminal and multi-display controller SOUND SIGNAL CIRCUIT BETWEEN VIDEO TERMINAL AND MULTI-DISPLAY CONTROLLER Replace video terminal - Replace multi-display selector REAR SEAT ENTERTAINMENT ECU Remote Control
PROBLEM SYMPTOMS CHARTSymptom Suspected Area See Reference A remote control system does not operate. A remote control system does not operate A REMOTE CONTROL SYSTEM DOES NOT OPERATE Multi-display controller power source circuit MULTI-DISPLAY CONTROLLER POWER SOURCE CIRCUIT Television display power source circuit TELEVISION DISPLAY POWER SOURCE CIRCUIT AVC-LAN circuit AVC-LAN CIRCUIT Replace television display assembly TELEVISION DISPLAY Replace multi-display selector - Mechanical
PROBLEM SYMPTOMS CHARTSymptom Suspected Area See Reference Television display cannot open, close and tilt. Television display cannot open, close and tilt TELEVISION DISPLAY CANNOT OPEN, CLOSE AND TILT Check remote controller battery - Replace television display assembly REAR SEAT ENTERTAINMENT ECU During television display open, close and tilt operation, operation sound is loud or abnormal sound occurs. During television display open, close and tilt operation, operation sound is loud or abnormal sound occurs DURING TELEVISION DISPLAY OPEN, CLOSE AND TILT OPERATION, OPERATION SOUND IS LOUD OR ABNORMAL SOUND OCCURS Replace television display assembly REAR SEAT ENTERTAINMENT ECU