User Recognition Fails
- Before performing diagnosis, refer to "CAUTION" in "General Description". Ref. to DRIVER MONITOR (DIAGNOSTICS)>GENERAL DESCRIPTION>CAUTION .
- Perform the check list for personal recognition. Ref. to DRIVER MONITOR (DIAGNOSTICS)>DIAGNOSTICS WITH PHENOMENON>LIST>CHECK LIST FOR PERSONAL RECOGNITION .
- Check whether the registration method following the description in the OM is performed.
- If it is not possible to enter the customizing screen, perform the diagnosis for MFD.
- Perform the procedure with the ignition switch ON.
- Remove accessories that cover your face.
- Perform registration according to the directions on the MFD display screen.
- When Driver Monitoring Unit is soiled with any dirt or fingerprint, wipe off with soft cloth or cloth wrung out of water.
- Check that Driver Monitoring System is not OFF, temporarily stopped, or abnormal.
- Check that the MFD user information linkage is ON.
- CHECK DATA MONITOR.
- Turn the ignition switch to ON.
- Using the Subaru Select Monitor, check the following items in the [Data Monitor] of [Driver Monitor]. Ref. to DRIVER MONITOR (DIAGNOSTICS)>DATA MONITOR .
- DMS Recognition ON/OFF Status
Does the data indicate ON?
Yes: Go to 2.
No: Switch to ON and then perform registration.
- CHECK LAN SYSTEM.
Inspect LAN system. Ref. to LAN SYSTEM (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 3.
No: Perform the diagnosis according to the inspection for LAN system.
- CHECK MFD.
Perform the diagnosis for MFD. Ref. to MULTI-FUNCTION DISPLAY (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 4.
No: Perform the diagnosis according to the inspection for MFD.
- CHECK COMBINATION METER.
Perform the diagnosis for combination meter. Ref. to COMBINATION METER (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 5.
No: Perform the diagnosis according to the inspection for the combination meter.
- CHECK COMBINATION METER SWITCH.
Check the combination meter switch. Ref. to INSTRUMENTATION/DRIVER INFO>COMBINATION METER SYSTEM>INSPECTION .
Is the check result OK?
Yes: Go to 6.
No: Perform the diagnosis according to the inspection for the combination meter switch.
- CHECK POWER SEAT/REMOTE MIRROR SYSTEM.
Perform the diagnosis for the power seat/remote mirror system. Ref. to POWER SEAT MEMORY (DIAGNOSTICS)>BASIC DIAGNOSTIC PROCEDURE .
Is the check result OK?
Yes: Go to 7.
No: Perform the diagnosis according to the inspection for the power seat/remote mirror system.
- CHECK USER RECOGNITION.
Confirm that the seat was occupied within 30 seconds after the door was opened.
Was the seat occupied within 30 seconds?
Yes: Go to 10.
No: Open the door and sit on the seat within 30 seconds to perform the user recognition.
When the trouble occurs again, Go to 8.
- CHECK USER RECOGNITION.
Check that the user was facing straight towards the front when sitting on the driver's seat.
Was the user facing straight towards the front of the driver's seat?
Yes: Go to 10.
No: Perform the user recognition with the user facing straight towards the front when sitting on the driver's seat.
When the trouble occurs again, Go to 9.
- CHECK USER RECOGNITION.
Perform the user recognition again with the user facing straight towards the MFD and towards the front of the driver's seat alternately.
Was the user recognition successful?
Yes: Driver Monitoring System is normal.
No: Go to 10.
- CHECK FOR WEARING ACCESSORY.
Check if the user was wearing any accessories such as glasses and sunglasses.
Was the user wearing any accessories?
Yes: Ask the user to remove the accessories.
When the trouble occurs again, Go to 11.
No: Go to 12.
- USER RE-REGISTRATION.
Register the user again with the user's eyes open wide.
Was the user registration successful?
Yes: Driver Monitoring System is normal.
No: Go to 12.
- RESISTER ANOTHER USERS.
Check if some other users can be registered.
Was the user registration successful?
Yes: Driver Monitoring System is normal.
NOTE: Inform the user that the recognition may not work properly with the current driver monitoring system, and have the user decide whether or not to use.No: Replace the driver monitoring unit. Ref. to INSTRUMENTATION/DRIVER INFO>DRIVER MONITORING UNIT .