Basic Diagnostic Procedure: Procedure
- PERFORM CUSTOMER INTERVIEW
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Using the Check List for Interview, ask the customer the condition of how the trouble occurred. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Check List for Interview>CHECK
Did you interview the customer?
Yes: Go to 2
No: Interview the customer. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Check List for Interview>CHECK
- CHECK SUBARU SELECT MONITOR COMMUNICATION
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Using the Subaru Select Monitor, check whether communication to the telematics system can be executed.
NOTE: If the communication function of the Subaru Select Monitor cannot be executed properly, check the communication circuit. (Refer to "Communication for initializing impossible".) Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Subaru Select Monitor>INSPECTIONIs communication possible?
Yes: Go to 3
No: Check the communication circuit.
- CHECK TELEMATICS
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Using the Subaru Select Monitor, read DTC of the telematics system. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Diagnostic Code(s) Display>OPERATION
NOTE: If DTC is detected, only RED LED will illuminate. For details, refer to "LED operation status list". Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Check List for Interview>CHECK>LED ILLUMINATION STATUS LISTAre any DTCs displayed?
Yes: Perform the diagnosis for the displayed DTCs. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Diagnostic Code(s) Display>LIST
No: Go to 4
- CHECK DIAGNOSTICS WITH PHENOMENON
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Check the list of Diagnostics with Phenomenon. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Diagnostics with Phenomenon
Does the symptom apply?
Yes: Perform diagnosis according to the procedures in the diagnostics with phenomenon.
No: Go to 5
- CHECK TROUBLE PHENOMENON
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- Perform the basic inspection and function check. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>General Description>INSPECTION
- Check the data communication module. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Control Module I/O Signal
- Perform check of current data. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Read Current Data
- Perform a unit check.
Was the trouble cause found?
Yes: Perform the Clear Memory after repairing or replacing the cause of trouble. Ref. to TELEMATICS SYSTEM(DIAGNOSTICS)>Clear Memory Mode
No: System is normal.