Problem Symptoms Table
HINT:
Use the table below to help determine the cause of the problem symptom. The potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
DISPLAY FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| Pressing power switch does not turn on system. | Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit |
| AVC-LAN circuit | Refer to AVC-LAN Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Black screen (no image appears on navigation/audio screen). | Proceed to "No Image Appears on Multi-display" | Refer to No Image Appears on Multi-display |
| Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit | |
| Illumination circuit | Refer to Illumination Circuit | |
| AVC-LAN circuit | Refer to AVC-LAN Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Illumination for panel switch does not come on with TAIL switch on. | Proceed to "Illumination for Panel Switch does not Come on with Tail Switch ON" | Refer to Illumination for Panel Switch does not Come on with Tail Switch ON |
| Illumination circuit | Refer to Illumination Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Display does not dim (night screen) with tail switch on. | Proceed to "Display does not Dim when Light Control Switch is Turned ON" | Refer to Display does not Dim when Light Control Switch is Turned ON |
| Dimmer signal circuit | Refer to Dimmer Signal Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Power does not turn off (the screen remains on). | Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit |
| Display and navigation assembly | Refer to REMOVAL | |
| Panel switches do not function. | Proceed to "Panel Switches do not Function" | Refer to Panel Switches do not Function |
| Steering pad switch circuit | Refer to Steering Pad Switch Circuit | |
| Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Touch panel switch does not function. | Proceed to "Touch Panel Switch does not Function" | Refer to Touch Panel Switch does not Function |
| Steering pad switch circuit | Refer to Steering Pad Switch Circuit | |
| Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit | |
| Display and navigation assembly | Refer to REMOVAL | |
| Navigation screen is not displayed. | Display and navigation assembly | Refer to REMOVAL |
| Navigation screen flicker or color distortion. | Proceed to "Screen Flicker or Color Distortion" | Refer to Screen Flicker or Color Distortion |
| Display and navigation assembly | Refer to REMOVAL | |
| DVD image cannot be displayed on multi-display (parking brake is on). | Proceed to "Display Signal Circuit between Multi-display and Radio Receiver" | Refer to Display Signal Circuit between Multi-display and Radio Receiver |
| Parking brake switch circuit | Refer to Parking Brake Switch Circuit | |
| Radio receiver | Refer to REMOVAL | |
| Display and navigation assembly | Refer to REMOVAL | |
| Navigation function switches can be operated while vehicle is running. | Vehicle speed signal circuit | Refer to Vehicle Speed Signal Circuit |
NAVIGATION FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| Vehicle position mark deviates greatly. | Proceed to "Vehicle Position Mark Deviates Greatly" | Refer to Vehicle Position Mark Deviates Greatly |
| Vehicle speed signal circuit | Refer to Vehicle Speed Signal Circuit | |
| Navigation antenna assembly | Refer to REMOVAL | |
| Display and navigation assembly | Refer to REMOVAL | |
| Cursor or map rotates when vehicle is stopped. | Proceed to "Cursor or Map Rotates when Vehicle is Stopped" | Refer to Cursor or Map Rotates when Vehicle Stopped |
| Display and navigation assembly | Refer to REMOVAL | |
| Vehicle position mark is not updated. | Proceed to "Vehicle Position Mark is not Updated" | Refer to Vehicle Position Mark is not Updated |
| Display and navigation assembly | Refer to REMOVAL | |
| Current position display does not appear. | Display and navigation assembly power source circuit | Refer to Display and Navigation Assembly Power Source Circuit |
| Navigation antenna assembly | Refer to REMOVAL | |
| Display and navigation assembly | Refer to REMOVAL | |
| GPS Mark is not displayed. | Proceed to "GPS Mark is not Displayed" | Refer to GPS Mark is not Displayed |
| Navigation antenna assembly | Refer to REMOVAL | |
| Display and navigation assembly | Refer to REMOVAL | |
| Voice guidance does not function. | Proceed to "Voice Guidance does not Function" | Refer to Voice Guidance does not Function |
| Navigation voice speaker circuit | Refer to Navigation Voice Speaker Circuit | |
| Stereo component amplifier | Refer to REMOVAL | |
| Map display incomplete. | Proceed to "Map Display Incomplete" | Refer to Map Display Incomplete |
| Display and navigation assembly | Refer to REMOVAL | |
| Route cannot be calculated. | Proceed to "Route cannot be Calculated" | Refer to Route cannot be Calculated |
| Display and navigation assembly | Refer to REMOVAL | |
| Voice recognition difficulty. | Proceed to "Voice Recognition Difficulty" | Refer to Voice Recognition Difficulty |
| Display and navigation assembly | Refer to REMOVAL | |
| Voice is not recognized | Proceed to "Voice is not Recognized" | Refer to Voice is not Recognized |
| Microphone circuit between overhead J/B and multi-display | Refer to Microphone Circuit between Overhead J/B and Multi-display | |
| Steering pad switch circuit | Refer to Steering Pad Switch Circuit | |
| Microphone | Refer to REMOVAL | |
| Microphone amplifier | - | |
| Display and navigation assembly | Refer to REMOVAL | |
| Speed signal does not change in navigation check mode. | Vehicle speed signal circuit | Refer to Vehicle Speed Signal Circuit |
| Reverse signal does not change in navigation check mode. | Reverse signal circuit | Refer to Reverse Signal Circuit |
STEERING PAD SWITCH FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| The system cannot be operated by steering pad switch. | Steering pad switch circuit | Refer to Steering Pad Switch Circuit |
| Radio receiver | Refer to REMOVAL | |
| Illumination for steering pad switch does not come on with tail switch on. | Illumination circuit | Refer to Illumination Circuit |
| Radio receiver | Refer to REMOVAL |
REAR POWER SEAT MODULE SWITCH FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| The system cannot be operated by rear power seat module switch | Rear seat control switch power source circuit | Refer to Rear Seat Control Switch Power Source Circuit |
| AVC-LAN circuit | Refer to AVC-LAN Circuit | |
| Radio receiver | Refer to REMOVAL | |
| Stereo component amplifier | Refer to REMOVAL | |
| Rear power seat module switch (for Power Seat) | Refer to REMOVAL | |
| Rear power seat module switch (for Ottoman) | Refer to REMOVAL | |
| Rear power seat module switch (for Fixed Seat Type) | Refer to REMOVAL |
"BLUETOOTH" FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| Cellular phone registration failure, phone directory transfer failure. | Proceed to "Cellular Phone Registration Failure, Phone Directory Transfer Failure" | Refer to Cellular Phone Registration Failure, Phone Directory Transfer Failure |
| Cellular phone cannot send/receive. | Proceed to "Cellular Phone cannot Send/Receive" | Refer to Cellular Phone cannot Send/Receive |
| Steering pad switch circuit | Refer to Steering Pad Switch Circuit | |
| Radio receiver | Refer to REMOVAL | |
| Cannot call in a certain place. | Proceed to "Cannot call in a Certain Place" | Refer to Cannot Call in a Certain Place |
| The other caller's voice cannot be heard, is too quiet, or distorted. | Proceed to "The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted" | Refer to The Other Caller's Voice cannot be Heard, is too Quiet, or Distorted |
| Display and navigation assembly | Refer to REMOVAL | |
| The other caller cannot hear your voice, or your voice is too quiet or distorted. | Proceed to "The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted" | Refer to The Other Caller cannot Hear Your Voice, or Your Voice is too Quiet or Distorted |
| Microphone circuit between overhead J/B and multi-display | Refer to Microphone Circuit between Overhead J/B and Multi-display | |
| Microphone | Refer to REMOVAL | |
| Microphone amplifier | - | |
| Display and navigation assembly | Refer to REMOVAL |
SOUND LIBRARY FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| "RECORDING ERROR" is displayed | Proceed to "Audio cannot be Recorded to HDD" | Refer to Audio cannot be Recorded to HDD |
| CD songs cannot be recorded | Proceed to "Audio cannot be Recorded to HDD" | Refer to Audio cannot be Recorded to HDD |
| All songs recorded to HDD cannot be played | Proceed to "Audio Recorded to HDD cannot be Played" | Refer to Audio Recorded to HDD cannot be Played |
| HDD cannot be used when temperature is low | HDD cannot be used when temperature is low (-20 or less). Wait until cabin temperature has increased and check again. | - |
| Sound is not output only for songs in sound library | Sound signal circuit between radio receiver and multi-display | Refer to Sound Signal Circuit between Radio Receiver and Multi-display |
| Sound signal circuit between multi-display controller and navigation assembly* | Refer to Sound Signal Circuit between Multi-display Controller and Navigation Assembly | |
| Sound signal circuit between radio receiver and multi-display controller* | Refer to Sound Signal Circuit between Radio Receiver and Multi-display Controller | |
| Mute signal circuit between navigation assembly and multi-display controller* | Refer to Mute Signal Circuit between Navigation Assembly and Multi-display Controller | |
| Mute signal circuit between radio receiver and multi-display controller* | Refer to Mute Signal Circuit between Radio Receiver and Multi-display Controller | |
| Replace radio receiver | Refer to REMOVAL | |
| Replace display and navigation assembly | Refer to REMOVAL | |
| Titles are not added to recorded songs | For new releases or when CDs that are not registered into CDDB are recorded, titles are not added | - |
| Titles are displayed when playing CDs, but titles of songs recorded into HDD are not displayed or titles are incorrect | For CD-TEXT type CDs, CD-TEXT title information is given priority and displayed. However, the sound library uses CDDB information. When CDs that are not registered into CDDB are recorded, titles are not added. | - |
HINT:
*: w/ Rear Seat Entertainment System
SDARS SYSTEM FUNCTION
| Symptom | Suspected Area | Reference |
|---|---|---|
| Satellite radio tuner does not turn ON | Satellite radio tuner power source circuit | Refer to Satellite Radio Tuner Power Source Circuit |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Cannot change from FM / AM to satellite radio | Proceed to "Cannot Change from FM / AM to Satellite Radio" | Refer to Cannot Change from FM / AM to Satellite Radio |
| AVC-LAN circuit | Refer to AVC-LAN Circuit | |
| AVC-LAN plus circuit | Refer to AVC-LAN Plus Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Satellite radio broadcast cannot be received or reception is bad | Proceed to "Satellite Radio Broadcast cannot be Received" | Refer to Satellite Radio Broadcast cannot be Received |
| Satellite radio tuner power source circuit | Refer to Satellite Radio Tuner Power Source Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Only for satellite radio, sound from all speakers is not output or there is noise | Proceed to "Noise Occurs Only with Satellite Radio" | Refer to Noise Occurs Only with Satellite Radio |
| Satellite radio tuner power source circuit | Refer to Satellite Radio Tuner Power Source Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Only for satellite radio, sound from certain speakers is not output or there is noise | Proceed to "Noise Occurs Only with Satellite Radio" | Refer to Noise Occurs Only with Satellite Radio |
| Satellite radio tuner power source circuit | Refer to Satellite Radio Tuner Power Source Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Satellite radio cannot receive pay type broadcasts | Proceed to "Satellite Radio cannot Receive Pay type Broadcasts" | Refer to Satellite Radio cannot Receive Pay Type Broadcasts |
| Satellite radio broadcast cannot be selected | Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory" | Refer to Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Satellite radio broadcast cannot be selected or after selecting broadcast, broadcast cannot be added into memory | Proceed to "Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory" | Refer to Satellite Radio Broadcast cannot be Selected or After Selecting Broadcast, Broadcast cannot be Added into Memory |
| Replace radio receiver | Refer to REMOVAL | |
| Replace display and navigation assembly | Refer to REMOVAL | |
| Traffic information is not displayed | Proceed to "Traffic Information is not Displayed" | Refer to Traffic Information is not Displayed |
| AVC-LAN plus circuit | Refer to AVC-LAN Plus Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Replace display and navigation assembly | Refer to REMOVAL | |
| "Nav Traffic" logo is not displayed | Proceed to "Traffic Information is not Displayed" | Refer to Traffic Information is not Displayed |
| AVC-LAN plus circuit | Refer to AVC-LAN Plus Circuit | |
| Replace satellite radio tuner | Refer to REMOVAL | |
| Replace display and navigation assembly | Refer to REMOVAL |